SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All clear
Хорошая сумка. Лучше чем я ожидал. Эластичные ремни не сильно стягивают, но и не дают сумке болтаться. Мой редми note 9 свободно помещается в основной карман. Есть один существенный минус - кармашек для ключей очень маленький, в него с трудом помещаются ключи(по факту не помещаются, но и не вываливаются).
Everything is fine
Same as the photo and very useful
Good belt, I like it. Comfortable to hold a mobile phone with you (when you walk outside or make sport). This belt is stretched, so it suits for thin and big person. Recommend. Good belt, I like it. It is convenient to carry a mobile phone with you (when you are walking or doing sports). This belt is stretched, so it is suitable for both thin and large people. Recommend.
Super handbag! Soft, comfortable, light! The phone comes in with ease. There is a small pocket for keys or trivia. And a compartment for a small bottle of water. Very convenient when there are no pockets. I ordered for myself, but my husband refused))) I will order one more, brighter
Quality is good
I was afraid that it would be small, but everything was placed as the store showed. I'll order my wife now.
For such a price of norms
All good, almost, I’ve asked Green, but received Black. Quality looks nice and delivery real fast.
All as in the description, the live looks better than in the photo. Recommend. It came in less than a month. On the body sits tightly, everything you need to fit.
заказал 3апреля,отправили 12. доставка не отслеживается,около 2месяцев , продавец сам продлял защиту.сумка хорошая, рекомендую.
Very good product, fast shipping
Producto recibido dentro de lo esperado, es tal cual como se describe. El único detalle es que el espacio para la botella es un poco pequeño
The bag is excellent, slightly hlipenkaya snake, but in general the norms
Velmi Rychlé doručení. Super kvalita. Jsem spokojená
love it, just as described. shipping time about 3 weeks. very glad
The bag is cool. good. Quality. the store is good. The order came to Latvia in a month. thank you.
It was a long time, but it came. The quality is excellent! Fastening is strong, on functionality at first glance is excellent
Quality is good, delivery is fast, I'm happy. To store Thank you very much!